The Steve Shaw Training online material and courses are certainly the Best in the Business. They are the best because we offer a value-based approach to everything. We teach the service advisor how to present value to a customer. We also present simple processes and word tracks for the service advisor to gain the customers permission. This allows the consumer to buy from you. The advisor plays the role of an advocate, presents the facts and gets out of the way for a customer to make a maintenance or repair purchase.
GO Steve Shaw Training is now the leader in service advisor training. GO Steve Shaw Training takes over where the live training peaks… GO mission is to provide service advisors the highest level of training.
Learn how the words we use create a buying opportunity for the guest. Learn the best approach to the Multi-Point Inspection and the Maintenance Menu. With GO we feature a NEEDS based approach with a Value Follow Up in on line courses. GO and improve yourself and your store NOW!
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